The Coaching Shift

The Coaching Shift: How A Coaching Mindset and Skills Can Change You, Your Interactions, and the World Around You offers practical guidance on how to adopt a coaching mindset and how to build a coaching skill set to unlock better communication, stronger relationships, and high performance in others.

Accessible and practical, the book draws on research from coaching, neuroscience, cognitive psychology, social psychology, and industrial-organizational psychology to provide the best science-based practices that can be applied in work and life.

meet the authors

The Coaching shift; Shonna D. Waters, Ph.D.,

Shonna D. Waters, Ph.D.,

Shonna D. Waters, Ph.D., is an organizational psychologist, technologist, leadership coach, and part-time professor at Georgetown University, USA. She spent her career conducting research and consulting on people and organizational systems. She is an executive at BetterUp, where she works to scale human transformation. Shonna also authored The Practical Guide to HR Analytics.

Brodie Gregory Riordan, Ph.D.

Brodie Gregory Riordan, Ph.D.

Brodie Gregory Riordan, Ph.D., is an industrial psychologist, executive coach, and part-time professor at Georgetown University, USA. Her career includes global leadership roles at Procter & Gamble, CEB, and McKinsey & Company. She manages Ocular, a coaching and consulting practice based in Washington, DC, and is an executive coach with The Boda Group. Brodie also authored Feedback Fundamentals and Evidence-Based Best Practices.

  • “This is a must-read book for anyone who wants to up-level their ability to manage in an organization, lead a team, engage a business partner, or navigate a relationship."

    — Dr. Jacinta M. Jiménez, PsyD, BCC, Author of The Burnout Fix and Vice President, Coach Innovation, BetterUp.

  • "If you’re looking to understand the why and the how through real examples and coaching tools you can put in practice for you or your team this a must read.

    Kimberly Corbitt, Senior VP, People & Culture at Phoenix Suns/Phoenix Mercury

  • ‘Coaching Skills’ wisely pivots the focus from coaching up others to coaching up ourselves first. It provides a fresh approach to self-reflection and self-actualization that can unlock new levels of success and well being.

    Joe Fernandez, SVP of Global Sales at OnFrontiers

  • "I thought I knew what it meant to be a great coach – then I read Coaching Skills and it changed everything. Dr. Waters and Dr. Riordan take you on an artful and science-based journey to explore your own life and relationships and share simple and easy ways to use Coaching Skills as a leader, teammate, partner and friend.

    Andrew Biga, Chief People Officer at GoHealth Urgent Care